We understand that collection companies are the experts in this field and that there are tactics, methods and strategies that CFL can’t even begin to understand. At the same time, we realize the effectiveness of a third voice being brought into the conversation, especially through an outreach program that seeks to MEDIATE the dispute instead of collecting a debt. Our partner program provides the unique option to recover fees that otherwise would have been written off. We position ourselves as a third-party advocate that is working to achieve a fair solution. We accomplish this goal NOT through more aggressive tactics, but by a diplomatic and reasonable approach that is categorized as Business Mediation. We reach out to the delinquent business owner not as a collection agency, but as an advocate for a fair and transparent negotiation.
We make it crystal clear that our goal is a pragmatic solution that will allow the business owner to preserve cash flow and keep the doors open. We make sure that the business owner realizes that this is a partnership, not an adversarial relationship. Our highly skilled negotiators have extensive experience in business mediation and advocacy. The business owners need to be held accountable—after all, they signed the paperwork and agreed to the terms for the loan. At the same time, as a third party we realize that things happen to small business owners and that a reasonable payback with extended terms is better than a client who disappears or files bankruptcy.
We want collection companies to consider us as an option for the cases and files that are on the verge of being written off. We want to help you get paid and recover fees that have been lost. We are happy to discuss the benefits of working with CFL on your difficult cases.